Author Archives for Scott Herman

Safe Spaces versus Strong Performance

August 10, 2026 8:00 am Published by Comments Off on Safe Spaces versus Strong Performance

The pendulum has swung too far. We’ve gone from tolerating abusive leaders to tolerating fragile employees—and we’re calling both “toxic.” [...]


DEI Theater

August 3, 2026 8:00 am Published by Comments Off on DEI Theater

Corporate DEI has become a Broadway show: big opening, great lighting, no lasting impact. We get the full production: Polished [...]


Crises are Endpoints

July 27, 2026 8:00 am Published by Comments Off on Crises are Endpoints

Crises aren’t endpoints; they’re stress tests that make us stronger. Too often I see clients freeze during times of crisis. [...]


Big Business as the Engine of Small Business

July 20, 2026 8:00 am Published by Comments Off on Big Business as the Engine of Small Business

Small businesses are the lifeblood of our local economies. But they don’t thrive in a vacuum. From March 2023 through [...]


Pain is Inescapable Suffering is Optional

July 13, 2026 2:43 pm Published by Comments Off on Pain is Inescapable Suffering is Optional

Most people handle adversity exactly backwards. They generalize the negative (“I lost this sale, I must be terrible at marketing”) and isolate the [...]


Lean in to Your Weaknesses

Lean in to Your Weaknesses

July 6, 2026 8:00 am Published by Comments Off on Lean in to Your Weaknesses

We were recently shopping for a new leather sofa. The salesperson explained to me that the highest quality and most durable is "full grain."


temper tantrum

Adult Temper Tantrums

June 22, 2026 9:52 am Published by Comments Off on Adult Temper Tantrums

The ultimate form of tolerance is being able to discuss matters we disagree upon with civility and a realization that we do not have to agree.


53 Years One Championship

June 17, 2026 2:38 pm Published by Comments Off on 53 Years One Championship

The Knicks won the championship after a 53-year drought. They reached the championship series by developing better practices (NOT BEST, which breeds complacency) that enabled them to perform at an elite level.


Simulations and Roleplaying

Simulations and Rollplaying

June 16, 2026 1:23 pm Published by Comments Off on Simulations and Rollplaying

Airlines have been using simulators to train pilots. Simulations allow them to train and assess their pilots' ability to perform under disruptive and volatile conditions.