Blog

Crises are Endpoints

Posted: July 27, 2026

Crises aren’t endpoints; they’re stress tests that make us stronger. Too often I see clients freeze during times of crisis. Whether it’s the market or the broader economy, instead of asking, “How can we thrive?” they ask, “How can we survive?” You cannot do more with less, but many try in a crisis because it […]

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Big Business as the Engine of Small Business

Posted: July 20, 2026

Small businesses are the lifeblood of our local economies. But they don’t thrive in a vacuum. From March 2023 through March 2024: Small businesses created about 1.2 million net new jobs That was 88.9% of all net new jobs in the United States Over the last decade, the Bureau of Labor Statistics reports that small businesses: Employed roughly 46% […]

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Pain is Inescapable Suffering is Optional

Posted: July 13, 2026

Most people handle adversity exactly backwards. They generalize the negative (“I lost this sale, I must be terrible at marketing”) and isolate the positive (“I won that deal, but I probably got lucky”). That’s a perfect recipe for a permanent crisis of confidence. Try this instead: Generalize the positives. When you make a sale, treat it as evidence that […]

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Lean in to Your Weaknesses

Posted: July 6, 2026

We were recently shopping for a new leather sofa. The salesperson explained to me that the highest quality and most durable is “full grain.”

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Adult Temper Tantrums

Posted: June 22, 2026

The ultimate form of tolerance is being able to discuss matters we disagree upon with civility and a realization that we do not have to agree.

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53 Years One Championship

Posted: June 17, 2026

The Knicks won the championship after a 53-year drought. They reached the championship series by developing better practices (NOT BEST, which breeds complacency) that enabled them to perform at an elite level.

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Simulations and Rollplaying

Posted: June 16, 2026

Airlines have been using simulators to train pilots. Simulations allow them to train and assess their pilots’ ability to perform under disruptive and volatile conditions.

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Leader Intelligence

Posted: June 15, 2026

In the airline industry, turbulence is a fact of life. They aren’t trying to get rid of it, but rather, they train pilots to safely adjust to it. Notice I said adjust rather than adapt, because adapt implies a sort of status quo, whereas adjustment implies gradual changes based on the operational environment.

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